Shipping policy
Hasta Living – Shipping Policy
This document sets out the shipping policy that applies to customers who make a purchase from Hasta Living.
If you have any questions, please contact our customer service team:
📧 namaste@hastaliving.com
📞 +91 73063 41265
Registered Business Name: General Stack Private Limited
Address: TC 23/1777-1 & TC 23/1777-2, Jawahar Nagar, Kowdiar – 695003, Thiruvananthapuram, Kerala, India.
Shipping Options & Delivery Costs
We offer the following shipping options – you will be asked to select a shipping method at checkout.
Order Processing Time
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All orders placed before 2:00 PM IST Monday to Friday are processed and dispatched the same day.
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Orders placed after 2:00 PM are dispatched the next business day.
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Orders placed on weekends or public holidays will be dispatched on Monday or the next working day.
Delivery Time
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Standard shipping time within India: 3–7 business days.
- International: Standard delivery time is 10–21 business days, depending on the destination country and customs clearance process. Delays may occur due to international customs procedures, which are beyond our control.
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Delivery times may vary depending on the shipping service chosen at checkout.
Delivery Address & P.O. Boxes
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Once an order has been placed, the delivery address cannot be modified.
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We do not ship to P.O. boxes.
International Orders
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Orders shipped outside India may be subject to import duties and taxes.
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These fees are the responsibility of the customer.
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We recommend checking with your local customs office before placing an order, as these costs can be significant and cannot be calculated in advance.
Tracking Your Order
Once your order has been dispatched, you will receive a confirmation email with tracking details. You can track your shipment directly on the carrier’s website.
Returns, Refunds, and Exchanges
We want you to be completely happy with your purchase. Please read our Return & Refund Policy for detailed information on returns, exchanges, and refunds.